The Savvy HotelThe Savvy Hotel
Guest Guide

The Savvy Hotel

The Savvy Hotel

Digital Guidebook

Property Information

Location Address

•

Welcome

Welcome message

A warm welcome

Welcome to The Savvy Hotel. We are glad that you are here.

This guide answers the questions our guests ask most often. If you need anything else, please contact reception.

About the hotel

Our hotel

The Savvy Hotel is located in Limassol.

Add a short description of your hotel here: how many rooms you have, what makes it special, and anything a guest should know before they arrive.

Reception and Front Desk

Reception hours

When reception is open

Reception is open 07:00 to 23:00.

Outside these hours you can reach us on +357 99 000 100.

How to reach us

Phone, WhatsApp and email

Phone: +357 25 000 100

WhatsApp: +357 99 000 100

Email: hello@savvyhotel.example

From your room, dial 0.

How we can help

What reception can arrange

Reception can help with taxis, restaurant bookings, luggage, lost property and any problem in your room.

Please tell us as early as possible so that we have time to help.

Arrival, Directions and Parking

Map

Hotel address

Our address

The Savvy Hotel

12 Seafront Avenue

3036 Limassol, Cyprus

Reception entrance

Where to enter

The main entrance is on Seafront Avenue.

Reception is on the the ground floor, next to reception.

Parking

Where to park

Parking is available at the underground car park (entrance on Seafront Avenue).

The rate is 10 EUR per night per day.

Delete this card if you do not offer parking.

Airport transfer

Getting from the airport

The nearest airport is Larnaca Airport, about 45 minutes away.

We can arrange a transfer if you tell us your arrival time. Delete this card if you do not offer transfers.

Public transport

Buses and taxis

The nearest bus stop is the Seafront stop, two minutes from the entrance, about 10 minutes on foot.

A taxi from the hotel entrance takes about 45 minutes. Delete this card if it does not apply.

Walking directions

Walking to the hotel

From the Old Harbour, walk turn left out of the main entrance and follow the promenade.

The walk takes about 10 minutes. Delete this card if it does not apply.

Late-night arrival

Arriving after reception closes

If you arrive after 23:00, please call +357 99 000 100 before you arrive.

Tell us your expected arrival time so that we can prepare your key.

Transportation

Getting around

Buses, taxis and walking

Ask reception for the easiest way to reach [NEARBY PLACE OR LANDMARK].

Add the transport options your guests use most, and delete this card if reception prefers to advise in person.

Taxi and transfers

Booking a taxi or transfer

Reception can book a taxi for you. Please ask at least 30 minutes in advance.

Delete this card if you do not arrange taxis.

Car rental

Renting a car

We work with Savvy Cars.

Ask reception for details. Delete this card if this does not apply.

Wi-Fi

Wi-Fi access

Network name and password

Network: SavvyHotel_Guest

Password: welcome2026

Connecting your device

How to connect

Open the Wi-Fi settings on your device, choose SavvyHotel_Guest, and enter the password above.

If the network does not appear, please contact reception.

Check-in and Checkout

Check-in

Check-in time and what to bring

Check-in is from 15:00.

Please bring a passport or identity card for each guest.

If you arrive earlier, we will store your luggage when a room is not yet ready.

Checkout

Checkout time and how to check out

Checkout is by 11:00.

Please return your key card to reception and settle any room charges before you leave.

Late checkout

Requesting a later checkout

Late checkout may be available until 14:00.

The charge is 30 EUR. Please ask reception the day before.

Luggage storage

Leaving your bags with us

We can store your luggage before check-in and after checkout.

Please ask at reception. Delete this card if you do not offer luggage storage.

Your Room

Key card

Using your key card

Hold your key card against the reader until the light turns green.

In some rooms the card also switches on the electricity. Place it in the holder near the door.

Air conditioning

Controlling the air conditioning

The control panel is the panel beside the entrance door.

Air conditioning works when the balcony door and windows are closed. Delete this card if your rooms do not have air conditioning.

Heating

Controlling the heating

The heating control is the panel beside the entrance door.

Delete this card if your rooms do not have heating.

Television

Using the television

Press the power button on the remote control to switch the television on.

Channel list: channels 1 to 40 include international news, movies and sports. Delete this card if your rooms do not have a television.

Room safe

Using the safe

The safe is the wardrobe.

Enter a 4-digit code of your choice and press the padlock button to lock it. Delete this card if your rooms do not have a safe.

Telephone

Using the room phone

Dial 0 for reception.

For an outside line, dial 9 first. Delete this card if your rooms do not have a telephone.

Minibar

Minibar and fridge

The minibar contains still and sparkling water, soft drinks, local beer and snacks.

Items are charged to your room. Delete this card if your rooms do not have a minibar.

Coffee and tea

Coffee and tea in your room

Coffee and tea are provided in your room and refilled daily.

Delete this card if you do not provide them.

Bathroom amenities

What we provide

Your bathroom has shampoo, shower gel, body lotion and a hairdryer.

Ask reception if you need anything else.

Extra beds and baby cots

Requesting an extra bed or cot

An extra bed costs 25 EUR per night per night. A baby cot costs free of charge.

Please ask reception in advance. Delete this card if you cannot provide them.

Balcony or terrace

Your outdoor space

Please close the balcony door when the air conditioning is on.

Delete this card if your rooms do not have a balcony or terrace.

Energy-saving controls

Saving energy in your room

Please switch off lights and air conditioning when you leave the room.

This helps us reduce energy use.

Breakfast and Dining

Breakfast

Breakfast times and location

Breakfast is served from 07:00 to 10:30 in the Terrace Restaurant on the ground floor.

Breakfast is included for two guests.

Restaurant

Our restaurant

the Terrace Restaurant is open from 12:00 to 23:00.

Reservations can be made at reception. Delete this card if you do not have a restaurant.

Bar

Our bar

The bar is open from 11:00 to 01:00 in the Lobby Bar.

Delete this card if you do not have a bar.

Room service

Ordering to your room

Room service is available from 07:00 to 22:00.

Dial 0 to order. Delete this card if you do not offer room service.

Dietary requirements

Allergies and dietary needs

Please tell us about any allergy or dietary requirement before your meal.

We will do our best to prepare something suitable.

Hotel Facilities

Swimming pool

Pool hours and rules

The pool is open from 08:00 to 20:00.

Towels are available pool towels are available from the pool bar. Children must be supervised by an adult. Delete this card if you do not have a pool.

Gym

Gym hours and access

The gym is on the lower ground floor and is open 06:00 to 22:00.

Delete this card if you do not have a gym.

Spa and wellness

Spa treatments and booking

The spa is open 10:00 to 20:00.

Treatments can be booked at reception. Delete this card if you do not have a spa.

Parking

Guest parking

Parking is the underground car park (entrance on Seafront Avenue) and costs 10 EUR per night.

Delete this card if you do not offer parking.

Laundry

Laundry facilities

Laundry is available same-day service for items handed in before 10:00.

Delete this card if you do not offer laundry.

Business facilities

Workspace and printing

A workspace is available at the Business Corner on the mezzanine.

Printing can be arranged at reception. Delete this card if you do not offer business facilities.

Children's facilities

For families

We offer a children's pool and a play corner.

Delete this card if you do not have facilities for children.

Beach access

Getting to the beach

The nearest beach is Seafront Beach, about 10 minutes away.

Delete this card if this does not apply.

Accessibility

Accessible facilities

Please describe the accessible facilities you provide, for example step-free access, a lift, or an accessible bathroom.

If a guest needs specific assistance, ask them to contact reception before arrival. Only list facilities you can confirm.

Other facilities

Anything else we offer

Add any other facility here.

Delete this card if it is not needed.

Housekeeping, Towels and Linen

Daily housekeeping

When we clean your room

Your room is cleaned daily, normally between 09:00 to 15:00.

Tell reception if you would prefer a different time.

Towels and linen

Changing towels and bed linen

Towels are changed every second day. Bed linen is changed every third day.

Leave towels you want replaced on the bathroom floor.

Do not disturb

Asking us not to enter

Place the Do Not Disturb sign on your door and housekeeping will not enter.

Tell reception if you would still like fresh towels.

Extra pillows and bedding

Requesting extra bedding

Extra pillows and blankets are available at no charge.

Please ask reception.

Hotel Services

Wake-up calls

Requesting a wake-up call

Tell reception the time and we will call your room.

Delete this card if you do not offer wake-up calls.

Laundry and ironing

Laundry service

Laundry costs 4 EUR per item and is returned 24 hours.

Delete this card if you do not offer laundry.

Tours and activities

Booking tours

Reception can arrange tours and activities in the area.

Delete this card if you do not arrange them.

Maintenance assistance

Reporting a problem in your room

Please tell reception about any problem in your room.

We will send someone as soon as possible.

Lost property

If you lose something

Contact reception if you lose an item in the hotel.

We keep lost property for 30 days.

Medical assistance

If you need a doctor

Reception can help you contact a doctor or arrange transport to a clinic.

In an emergency, see the Emergency Information section.

Payments, Deposits and Local Taxes

Payment methods

How you can pay

We accept Visa, Mastercard, American Express and cash.

Please settle any charges before you check out.

Room charges

Charging to your room

Purchases can be charged to your room and paid at checkout.

Delete this card if you do not offer room charges.

Security deposit

Deposit and pre-authorisation

We take a deposit of 100 EUR at check-in, refunded at checkout if there is no damage.

Delete this card if you do not take a deposit.

Local tax

Local tourist tax

A local tax of 1.50 EUR per person per night applies per person per night.

Delete this card if no local tax applies.

Invoices and receipts

Getting an invoice

Ask reception for an invoice or receipt.

Please give us your company details before checkout if you need them on the invoice.

House Rules and Safety

General rules

Our house rules

Please treat the hotel and other guests with respect.

Add any rule that is specific to your hotel here.

Quiet hours

Quiet hours

Quiet hours are from 23:00 to 08:00.

Please keep noise low in corridors and on balconies during these hours.

Smoking policy

Where smoking is allowed

Smoking is all rooms are non-smoking.

A cleaning charge of 150 EUR cleaning fee applies if you smoke where it is not allowed.

Pets

Our pet policy

Pets are small pets are welcome on request (15 EUR per night).

Please tell us before arrival if you are travelling with a pet.

Visitors

Guests and visitors

Visitors who are not staying at the hotel visitors are welcome in the public areas until 22:00.

Delete this card if you do not restrict visitors.

Fire safety

Fire safety in the hotel

Fire exits are marked on the plan on the back of your room door.

Please read it when you arrive. Do not use the lift if the alarm sounds.

Recycling and waste

Recycling

Recycling bins are located the marked bins beside the lift on each floor.

Delete this card if recycling is not available.

Emergency Information

Emergency services

Emergency number

In an emergency, call 112. This is the emergency number for police, ambulance and fire services.

112 works from any phone, including mobile phones with no credit.

Reception in an emergency

Reaching us urgently

Call reception on +357 25 000 100 or dial 0 from your room.

Outside reception hours, call +357 99 000 100.

Hotel address for emergency services

Our address

Give this address to emergency services:

The Savvy Hotel, 12 Seafront Avenue, 3036 Limassol, Cyprus

Nearest hospital

Nearest hospital

Seafront Medical Centre

Seafront Medical Centre, 40 Harbour Street — about 45 minutes away. Phone: +357 25 000 300

Nearest pharmacy

Nearest pharmacy

Seafront Pharmacy

8 Harbour Street, open 08:00 to 20:00. Phone: +357 25 000 200

Fire evacuation

If the fire alarm sounds

Leave your room and follow the marked fire exits.

Do not use the lift. Do not stop to collect belongings.

Assembly point

Where to gather

The assembly point is the front garden by the flagpoles.

Please wait there until staff tell you it is safe to return.

If you are locked out

Locked out of your room

Go to reception with your identity document and we will let you in.

Outside reception hours, call +357 99 000 100.

Urgent maintenance

Water, power or safety problems

Report water leaks, power failures or anything unsafe to reception immediately.

Call +357 25 000 100 at any hour.

Local Area and Recommendations

Restaurants

Where to eat

Add two or three restaurants you recommend, with the type of food and the walking time from the hotel.

Cafes

Coffee nearby

Add the cafes you recommend and how far they are from the hotel.

Beaches

Beaches nearby

Add the nearest beaches and how to reach them. Delete this card if it does not apply.

Supermarkets

Groceries

Add the nearest supermarket, its address and opening hours.

Pharmacies

Pharmacies nearby

Add the nearest pharmacy, its address and opening hours.

Banks and ATMs

Cash and banking

Add the nearest bank and ATM.

Things to do

Places to visit

Add the attractions and activities you recommend, with travel times.

Nightlife

Evenings out

Add bars or venues you recommend. Delete this card if it does not apply.

Guest Feedback

Share your experience

Guest feedback

Leave a public review

Review us online

If you enjoyed your stay, a public review helps us a great deal.

our Google review page. Delete this card if you do not want to ask for reviews.

Connect with us

Follow us

Our social channels

Thank You and Departure

Until next time

Thank you

Thank you for staying at The Savvy Hotel.

We hope to welcome you again. Have a safe journey home.

Handcrafted with care for your stay

© 2026 The Savvy Hotel